Frequently Asked Questions

Q: How do you determine the price you offer for my house?

Transparency is extremely important to us, and our pricing process is simple andstraightforward. We evaluate the location of your property, its current condition, any repairs or updates it may need, and the recent sales of comparable homes in your neighborhood. By combining all of this information, we’re able to calculate a fair, competitive offer that makes sense for both parties. Our goal is to provide a price that reflects real market value—without lowball tactics or surprises.

Q: Are there any fees or commissions when working with TrueSell?

No—there are absolutely no fees, no commissions, and no out-of-pocket costs when you sell your home directly to TrueSell. Unlike traditional real estate listings where homeowners can lose up to 6% to agent commissions (plus closing costs, repairs, and prep work), we keep the process simple. We make you a fair offer and, if you approve, we purchase your home with no hassles and no hidden charges. In most cases, we also cover all closing costs. We earn our profit after we complete any necessary repairs and resell the property—so once we close, the financial responsibility shifts entirely to us.

Q: Is there any obligation when I share my property information?

Not at all. There is zero obligation and absolutely no pressure. Once you provide some basic information about your property, our team reviews it, contacts you if needed for additional details, and prepares a fair, all-cash offer. From there, the decision is entirely yours. Whether you choose to move forward or decide selling isn’t the right step, we respect your choice and support whatever is best for you.

Q: Do you pay fair prices for properties?

Yes. While we do purchase many homes below full market value, our goal is always to make fair, competitive offers that create a win-win outcome for everyone involved. Because we buy properties in any condition, needing repairs, updates, or cleanup, we build in enough room to renovate the home and resell it at a profit. For many homeowners, the value we provide isn’t just in the price, it’s in the speed, convenience, and certainty of the process. We offer cash, close quickly, purchase the home as-is, and charge no commissions or fees.

Q: Will you be listing my house on the MLS, or will you actually be buying it?

We’re not real estate agents, and we do not list homes on the MLS. TrueSell is a direct home-buying company, meaning we purchase houses ourselves—using our own funds— without relying on bank financing. When your property meets our buying criteria, we make you a straightforward cash offer and handle the entire process from start to finish. After purchasing, we may renovate the home and resell it, or keep it as a rental, depending on the property and market conditions. When you work with TrueSell, you’re dealing with a real buyer—not a middleman.

Q: How are you different from a real estate agent?

Real estate agents list your property on the MLS and then wait for a buyer to come along. The process often involves showings, inspections, repairs, negotiations, and months of uncertainty. When the property finally sells, homeowners typically pay 3%–6% of the sale price in agent commissions—plus closing costs and sometimes repairs. This is a great option for sellers who have time to wait and don’t mind spending money to prepare the home. TrueSell operates differently. We are home buyers, not brokers. We purchase properties directly from homeowners, in cash, and in any condition.

Q: How quickly can TrueSell make an offer on my house?

In most cases, we can review your property details and present a fair cash offer within 24 hours. For homes in urgent situations—such as active foreclosure, severe damage, or insurance delays—we can often provide same-day offers.

Q: How fast can you close once I accept the offer?

We can close in as little as 7 days, or slower if you need more time. Because we use our own funds and don’t rely on bank approvals, you choose the closing date that works best for your schedule.

Q: Do I need to clean, repair, or fix anything before selling?

No. TrueSell buys homes as-is, regardless of condition. You don’t need to make repairs, clean out belongings, or spend money preparing the property. Simply take what you want and leave the rest—we handle everything after closing.

Q: What types of properties does TrueSell buy?

We buy single-family homes, townhomes, condos, rentals, inherited properties, vacant homes, distressed properties, storm-damaged homes, fire-damaged homes, and houses with active insurance claims. If it’s a property in Georgia, we’ll take a look.

Q: What if my home has major damage or an open insurance claim?

We specialize in difficult situations. Whether your home has fire damage, water damage, tree damage, mold, or a stalled insurance claim, we can still make a cash offer—often when traditional buyers won’t touch the property.

Q: What happens if I’m already in foreclosure or have an upcoming auction date?

You still have options. TrueSell regularly helps homeowners stop or avoid foreclosure by making fast cash offers and closing before the auction date. Contact us as soon as possible so we can determine the best solution for your timeline.

Q: Will you still buy my house if I have tenants living in it?

Yes. We purchase occupied rental properties, inherited homes with tenants, and houses with month-to-month or long-term leases. You don’t need to remove or relocate the tenants before selling.

Q: How is TrueSell different from large national home-buying companies?

TrueSell is local. We live here, work here, and understand Georgia neighborhoods better than any national call-center buyer. Our offers are based on real local market knowledge—not automated formulas—and we provide personal service, honest evaluations, and fast, reliable closings.